QR menu and room service for a hotel

The biggest barrier to room service is the phone. The guest doesn't know the hours, doesn't know what's available, and a conversation in a foreign language puts them off most effectively — so instead of ordering dinner to the room, they head into town. A QR code on the desk or by the TV solves it with one scan: the guest sees the current room-service menu with photos, prices and available hours, in their own language.

On the PREMIUM plan the guest can also place an order straight from their phone — it reaches the service panel with the room number, with no reception in between. Details on the online ordering page.

A restaurant with a seasonal menu, a lobby bar with wines and cocktails, a breakfast buffet with hours, room service with a separate price list — in WMenu you run every outlet as a separate menu but manage it all from one account. Changing a price in the restaurant needs no separate login from a change at the bar.

Seasonal outlets — a poolside bar, a terrace grill — you switch on for the season and off after it, with no printing materials that go in the bin in three months.

In a hotel, multilingualism isn't an add-on but the basis of service: a typical property hosts Poles, Germans, Scandinavians and guests from Asia at the same time. WMenu gives over 80 language versions with a switcher in the menu — the guest picks their language and orders with no help from a waiter or reception. They read ingredients and allergens in their own language too, which at a breakfast buffet and room service saves dozens of questions a day. More on the multilingual menu page.

A printed room-service card is a logistical nightmare: every price or offer change means printing and going round every room. In practice the cards get updated once a year — and at the order the guest hears “that item is a different price now”. You print the QR code once: an elegant sticker or a stand in the room always leads to the current menu, and you make changes in the panel in minutes for the whole property.

Plans start at €15 net per month, and online ordering (room service via QR) is on the PREMIUM plan for €59 net — with no commission on orders. The first month is free, with no credit card. If you run several properties, you manage them all from one account — compare plans in the pricing.